Akagra

I sent the following to Python Magazine via the “Contact Us” page at php|architect.

I hope Python Magazine returns to life. I will continue to subscribe.

However, having said that…

Your customer service sucks. The only news I have about PyMag is what I find surfing the Net. I haven’t received a single solitary email\communication from you about the magazine’s status. Last I heard from you was the delivery of October 2009’s issue. Over 6 months ago. Since you have my subscription funds, (I am not asking for a refund, BTW) your behavior is bordering on illegal.

What I do ask for is that for any current subscriber (myself included) be provided a link to download EVERY issue of Python Magazine’s back catalog in PDF form at no cost. You should do this in an email sent to each and every (current) subscriber with an apology for your behavior to date, along with an explanation of the magazine’s status currently.

Please comment here if you agree or disagree with my comments for a public discussion of this matter.

Please also let Python Magazine know how you feel by sending them feedback as well.

Update 22-APR-10:

I received a reply email from them and it isn’t pretty. It seems Python Magazine is all but dead. That’s unfortunate.

Hello,

Thank you for writing to us. Python magazine has been suspended indefinitely. We will therefore fully refund the remainder of your subscription. Can you please respond with your PayPal email address and we will credit that account. We apologize for any inconvenience this has caused you. Please let us know if you have any further questions or concerns.

Thank you,
Cathleen